How we use it
We use submitted information to review the request, contact you, prepare recommendations or estimates, plan production and installation, and complete the work if you become a customer.
Privacy and file handling
Your project information is used to review and complete your request
This page explains what we collect through the website, why we use it, how long we keep it, and how to ask a question or request deletion.
Information you provide
Contact details, project information, and files
When you submit a project request, we may collect your name, business or organization, email address, phone number, city or project location, contact preference, project description, dimensions, deadline, and other details you choose to provide.
You may also upload photos, logos, artwork, PDFs, and reference files. Please send only information you are authorized to share and that is relevant to the project.
How information is handled
Used for the project, kept private, and retained only as needed
Uploaded files
Uploaded files are stored with the private inquiry record. They are not published. Access is limited to people and service providers who need the information to review, secure, or complete the project.
Retention
An inquiry and its uploaded files are deleted one year after receipt if the inquiry does not become a job. When an inquiry becomes a job, the related records become normal business records and may be retained as needed for production, customer service, accounting, and legal obligations.
Website security
The website may process limited technical information needed to deliver pages, prevent abuse, rate-limit submissions, and diagnose errors. We do not sell project inquiry information or uploaded files.
Deletion or correction requests
You may ask us to correct or delete an unconverted inquiry before the one-year date. Some records may need to be retained when they are part of an active or completed job or another legitimate business obligation.
Policy changes
We may update this page when the website, inquiry process, or legal requirements change. The latest version will be posted here with its effective date.
Contact us
Questions about your information or files
Email signs@nesignco.com or call 781-249-3410. Our shop is at 147 Summit St, Building 3A, Peabody, MA 01960. Appointments and pickups only.
Effective August 9, 2026
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